CETPA 2012 Conference Sessions
Breakout
Session: Using the ITIL Framework
Nancy Sullivan, John DiPirro, Martha Friedrich11/18/2009, 11:00am - 12:15pm
Royal Palm Four
CSIS will share steps taken to use the ITIL v 3 framework and lessons learned
CSIS has adopted the Information Technology Infrastructure Library (ITIL), version 3, as its best practices framework and is working to incorporate ITIL practices into its processes. Come to this session to learn the approach CSIS is using, how ITIL has impacted CSIS processes, and lessons learned. Add to My Schedule for the CETPA Conference View my Conference Schedule
Related Files
- Session materials will be available after the last day of the conference (2012-10-19).
- Session materials will be available after the last day of the conference (2012-10-19).
- Session materials will be available after the last day of the conference (2012-10-19).
- Session materials will be available after the last day of the conference (2012-10-19).
- Session materials will be available after the last day of the conference (2012-10-19).
- Session materials will be available after the last day of the conference (2012-10-19).
