Databus Issue
Volume: 2010 Issue: 2
04/30/2010
PDF
Spring 2010 President's Message
Dr. Kelly Calhoun 04/30/2010As I’ve been mentioning, major milestones like special anniversaries bring a natural desire to pause and reflect on what has passed and what is to come. more..
Spring 2010 Best Practices
Phil Scrivano 04/30/2010Customer service should be on the mind of every person in education technology. more..
Who Are Our Customers?
Martha Robrahn 04/30/2010When the focus of customer service came up as a theme for DataBus, it reminded me once again of how different our views of a customer must be from the traditional one. more..
Spring 2010 CUE View
Tim Landeck 04/30/2010It wasn’t very long ago that the technology leader first began to use online resources as the makeup of his/her professional learning community. more..
Continuous Improvement with PDCA (Plan, Do, Check, Act)
DeWayne Cossey 04/30/2010Have you ever had a project fall apart and die with no sign of life? Did you ever want to introduce a great idea and implement it, but was not sure how? I am sure that most people reading this, including myself, have experienced a failure or two in their technology career. more..
Supporting Macs in a Windows World
Frank Callaham 04/30/2010The following is true for most directories, but I will focus on the most common--Active Directory (AD). more..
Spring 2010 E-rate Update
Robert Rivera 04/30/2010In the 12 years since E-Rate began funding applicants, many of the rules and orders from the FCC and SLD have changed, and they continue to change almost every year. more..
Spring 2010 Legislative Update
Dr. Jeffrey Frost 04/30/2010Stating that the United States confronted the most severe economic crisis since the Great Depression in the last year, Governor Schwartzenegger indicated that while California is slowly growing out of the recession, the primary revenue drivers for the budget include items such as capital gains taxes. more..
Spring 2010 Member Profile
Lisa Kopochinski 04/30/2010What are your responsibilities for the Menifee USD as Director of Technology? I am responsible for all aspects of district technology including technology-enriched curriculum development, administrative, student, and assessment systems, technology infrastructure, security, retrofitting, new facilities planning, policies, and procedures. more..
Teachers as Their Own Best Customer Service Providers
Renee Ramig 04/30/2010In an ideal world, every school would have a help desk with a “real” person available to respond to technology issues. more..
